Enhancing the FOCUS on IT Data
Services
IT Data Centralization
• Network Discovery Quality
• Toolset Reachability
IT Data Accuracy
• Data Governance
• Information Quality
OUR MISSION:
Providing IT leaders with accurate information to improve operational quality and toolset reachability.
Clients
Data Quality leads to Process and System Quality
We see it all the time. IT teams are too busy keeping up with their business to focus on quality. As the growth rate of IT supported devices spirals out of control and "Shadow IT" lurking at every corner, it's more important than ever to identify all of the devices on your network. Let us help you reach entitlement of the tools in your enterprise.
Whether you're just now starting a CMDB implementation, your CMDB is mature or you manage your inventory on a spreadsheet, it's a good idea to know that the data in your inventory is timely and accurate. Our process indexes all of your data to simplify data validation and data governance activities.
Contact our sales team to find out how our service is personalized to meet your business objectives.
Use Cases
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Network Discovery
Reaching Toolset Entitlement
The Problem Statement
The IT security team provides a list of all the known desktops to the Desktop Support team. The Desktop Support team uses this list to ensure all desktops are running Anti-virus. Unfortunately, the security scan is not properly configured to scan the entire network. Segment A cannot be scanned because of the business criticality of the devices. Segment B is misconfigured and not included in the security scan.
Rack Focus Solution
Using a federated data model, the enterprise population is built using data from Anti-virus, Windows Patching, Device Management Tools, Log-In Scripts, etc. The devices on Segment A are now visible, Segment B is identified as missing from the scan and a request is created to the IT Security Team to add Segment B. After all sources are updated, a consolidated list of devices are sent to the desktop team for remediation and a report is generated for management.
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Data Accuracy
Managing data quality
The Problem Statement
Application to host relationships in the CMDB are known to be incomplete and inaccurate. Hosts are missing from the CMDB, existing hosts are missing relationships to applications and existing hosts are incorrectly related to applications.
Rack Focus Solution
Using a federated data model, all server operating systems missing from the CMDB are identified and added. The application owners view all related data, pdf's, diagrams, xls, etc, to a specific device and identify the application relationship as Incorrect, Verified or Retired. After management review, missing application relationship are fixed, incorrectly associated applications are removed and retired devices are shutdown freeing up resources.
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Using Non-structured Data
Mining data in hard to reach places
The Problem Statement
A company's IT data is commonly located in personal spreadsheets, visio diagrams and internal web portals. Because it's so spread out, it's hard to find and hard to use in any reporting tool.
Rack Focus Solution
Our solution indexes and brings the data into one location. Imagine viewing all the information on a host in your enterprise on one screen and instantly seeing its last backup results, when it was patched last, its anti-virus status and much more.
ABOUT RACK FOCUS
Contact
Contact Phone
954.860.8098